How long does installation take?

Typically 1-3 business days after your request is confirmed, depending on fiber availability at your address.

Do you provide a static IP address?

Static IP is available on Premium and Business plans. Contact support to enable it on your connection.

What payment methods do you accept?

We accept bKash, Nagad, Rocket, credit/debit cards and internet banking through our payment partner.

Can I upgrade or downgrade my package later?

Yes. You can change your package anytime from the customer portal or by calling our hotline. Changes apply from the next billing cycle.

Is there a fair usage policy?

All home packages are truly unlimited. Business plans follow the SLA documented in your service agreement.

What are your support hours?

Our customer care team is available 24 hours a day, 7 days a week, including public holidays.

Fastest Fiber in Town

Blazing-fast fiber internet for every home & business in Bangladesh.

Name: Surfing Online
Address: Dhaka, Bangladesh, BD
Telephone: 16XXX

Truly unlimited fiber broadband with 99.9% uptime, free installation, and 24/7 local support in Bangla & English. Connect today and experience the internet the way it should be.

View Packages Check Coverage

No hidden charges Free installation Cancel anytime

50,000+

Active Subscribers

Districts Covered

99.9%

Network Uptime

24/7

Customer Support

Internet Packages

Choose Your Perfect Plan

Affordable home and business internet plans with truly unlimited data, available across Bangladesh.

Home Starter

Basic

10Mbps

BDT500/month

Unlimited data
Fiber-to-home
Free installation
1 router support

Choose Plan

Built on a Modern Fiber Backbone

Our network uses GPON fiber, local BDIX peering, and redundant uplinks to deliver fast, reliable internet across the country.

Learn About Our Network

GPON Fiber

Gigabit Passive Optical Network backbone across the country.

WiFi 6 Ready

Next-gen wireless routers for faster in-home coverage.

DDoS Shield

Real-time traffic scrubbing to keep your line safe.

IPv6 Enabled

Future-proof addressing for all modern devices.

Local Peering

Direct peering with BDIX for blazing local speeds.

Redundant Uplinks

Multiple tier-1 uplinks for zero downtime.

Why Choose Us

The Internet Experience You Deserve

Fast, reliable, and backed by local support that speaks your language.

Blazing Speed

Symmetric fibre that keeps video calls and streams buffer-free.

Reliable Network

99.9% uptime backed by an SLA on business plans.

Local Support

Bangla & English speaking agents, available round the clock.

Easy Payments

bKash, Nagad, Rocket and card payments in a few taps.

24/7 Service

Support That Never Sleeps

Our customer care team is available round the clock, every day of the year. Reach us by phone, WhatsApp, email, or visit any of our offices.

Contact Support Call Now Raise a Ticket

Hotline

16XXX

Toll-free, 24/7

+880 1XXX-XXXXXX

Chat with an agent

support@surfingonline.bd

Replies within 2 hours

Visit Office

Dhaka, Bangladesh

Find a branch near you

Coverage Area

We Cover 6 Areas

High-speed fiber broadband in the areas below. Tap an area to see it on the map, or check if yours is covered.

Areas we serve

Not on the list? Tell us where you are — we're expanding.

Check Your Area

FAQ

Frequently Asked Questions

Get Started Today

Request a New Connection

Fill in your details and our team will call you back within 2 hours.